Thank you for choosing TestShala for your exam preparation. We are committed to providing you with high-quality digital test series to help you succeed. Please read our Cancellation and Refund Policy carefully.

1. Nature of Product

All products available for purchase on TestShala are digital test series and educational content. As these are digital goods, they are delivered and made accessible to you instantly in your user account upon successful payment.

2. No Cancellation Policy

Once an order is placed and the payment is successfully processed, it is considered final. You will get immediate access to the purchased test series. Due to the instant nature of access to our digital products, we do not permit the cancellation of any orders.

3. No Refund Policy

All purchases made on TestShala are final and non-refundable.

We do not offer any refunds or credits for purchases, including but not limited to:

• Change of mind after purchase.

• Accidental purchase.

• Inability or failure to use the product.

• Not scoring as expected in the tests.

• Finding the test series difficult or not to your personal preference.

We encourage all students to review any free sample tests or descriptive content available on our website before making a purchase to ensure that our products meet your needs.

4. Exceptional Circumstances

In the rare event of a technical error where a payment is successfully made, but the test series is not added to your account, please contact our support team at testshala@gmail.com with your payment receipt or transaction ID. We will investigate the issue and ensure access is granted to the correct product. This is not a refund but a fulfilment of the original purchase.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to our Cancellation and Refund Policy.